You're safe with us.

Take a deep breath and enjoy.

We are making sure your stay is safe and unforgettable.

Enjoy Portugal and all its beauty in safety.

What to do if you think you have COVID?

In case you think you’ve been infected with COVID-19 remain in your residence and call our National Health System (SNS24).

808 24 24 24

(available 24/7)

Frequently Asked Questions

Behaving in order to minimize the risk of transmission of the virus, namely:

  • Get vaccinated (except in cases where it is not recommended)

  • Keep spaces ventilated

  • Use a face mask when recommended

  • Wash and/or disinfect hands frequently

  • Ensure regular cleaning and disinfection of surfaces

The use of a mask is mandatory:

  • In health establishments and services, including pharmacies

  • In residential structures or home support services for vulnerable populations, the elderly or people with disabilities, as well as integrated long-term care units

  • In the use of collective passenger transport, including air transport, as well as in the transport of passengers by taxi or TVDE

  • On platforms and covered accesses to public transport, including airports, maritime terminals and metro and train networks

  • In confirmed cases of COVID-19, in all circumstances, whenever they are outside their place of isolation until the 10th day after the date of onset of symptoms or positive test

  • In contacts with confirmed cases of COVID-19 for 14 days after the date of the last exposure

The use of a mask is recommended for:

  • Most vulnerable people - with chronic diseases or immunosuppression states with increased risk for severe COVID-19, whenever at increased risk of exposure

  • People in contact with others who are more vulnerable

  • By Anyone over the age of 10, whenever they are indoors, in clusters

Yes, such as:

  • Physical distancingfor the most vulnerable people and for those not vaccinated with the full vaccination schedule

  • Self-isolation and calling the SNS24 Contact Center (808 242 424)

  • Avoid crowds of people

Yes. You should consult in advance the “info praia” App to check the occupation of each beach.
  • Green: low occupancy

  • Yellow: high occupancy

  • Red: full occupancy

Yes, the use of these spaces has been planned, so all the important measures are implemented. You may check Clean & Safe stamp holders on this platform.
No. The Clean & Safe stamp was created in 2020 to help companies in the tourism sector to implement the necessary measures, in accordance with the guidelines of the General Health Directorate, to avoid the risk of contagion by Covid-19.

As of June 2022, the stamp maintains its focus on health issues, with requirements adapted to the evolution of the covid-19 pandemic but extends its scope to other possible public health situations (CLEAN component) and to a cross-cutting tourist safety dimension associated with possible vulnerabilities and risks inherent to the various experiences they will develop in the territory (SAFE component).

  • Public health – pandemics (COVID-19 and others), heat waves

  • Extreme Phenomena ana Collective Risks – rural fires, floods, tsunamis and earthquakes

  • International Constraints – cybersecurity and refugees

Turismo de Portugal, in conjunction with industry associations covered by the Clean & Safe project, audits the member entities to verify compliance with the requirements associated with the stamp. Audits are carried out by random selection or following a complaint or negative assessment of the Clean & Safe performance of members by their customers, through the platform.
Safe Travels Seal

The 1st country in europe to get the “Safe Travels” badge recognizing our commitment with providing safety to all.

Companies recognized with the Clean & Safe stamp are also recognized as SAFE TRAVELS Companies